Here is what our customers are saying about us.
Well, we finally had an opportunity to use your rack on two occasions now and we absolutely love it. The initial assembly and adjustment process was somewhat tedious, but the end result is well worth it; and the loading ramp makes the trike loading a breeze. So much easier than loading the trike in and out of the SUV, and we now have the interior space available for luggage, the dog, etc. The design is simple, but extremely functional. My wife and I are glad we found you. I have attached a few pics of the loaded rack...
Just want to let you know that I received the trike rack that I ordered from your company. The assembly of the bike rack was very easy for myself . I am very happy with the quality and the workmanship of your bike rack. After looking at the different bike racks that are available I am really glad that I went with one from Cycle Simplex. My wife and I are looking forward to now being able to ride all of the different areas near us. Thank You Mark M
"Just a note of appreciation...the recumbent bike rack that you built for me is excellent and I would highly recommend your racks to anyone needing a super bike rack. Thanks!"
"Thanks for providing such a good product and delivery in such a timely manner, I will certainly recommend you to anyone that asks…."
"Dick, Thank you. That is very noble of you to react so fairly and swiftly. The world is in need of more such integrity. 12" will be more than enough length for the straps. I would appreciate knowing your source in case mine should ever wear out. Thank you again and I will be sure to recommend you to anyone in need of a carrier."
"Dick, Here are some photos of the tandem in the rack. Since I use a 20mm axle on the front wheel I really wanted a rack solution that did not require wheel removal. This is the ticket. Thanks again."
"I appreciate all your extra help. I'm pleased with the rack and have started recommending it to friends. Thanks again"
"Hi Richard, I received the spare bolts and channel nuts. My husband said to tell you the grade 8 bolts fit perfectly. I really appreciate how you stand behind your product. Thanks."
"A couple of weeks ago we drove to a popular biking trail located on an old railroad bed. I have gotten to the point where I can load and unload our bikes in less than 30 seconds. This fact was not un-noticed by our fellow bikers. I gave your web site address to some of our friends."
"Thanks again for making an excellent product."
"Once I get our bikes back on, I will take pictures and send them to you. I am really enjoying it - so easy to get the bikes on and off and so nice and light when putting it on or removing it from the car."
"Thank you again for your response. If you ever need a testimonial from a satisfied user let me know."
"You fill a niche that other rack makers don't fill."
"I'm very pleased with the quality and price."
"I will, without hesitation, recommend you, your product and your company to anyone who will listen. You do business the way that business should be done."
“…Customer service goes a long way and allows me to recommend your product and customer service to other.