FREQUENTLY ASKED QUESTIONS

What is a Tadpole Trike?

  • This type of trike has two front wheels.
  • They can be foot pedaled or hand pedaled, and with out without electric assist.

What is a Delta Trike?

  • This type of trikes has two rear wheels.
  • They can be foot pedaled or hand pedaled, and with out without electric assist.

What is the One Trike Hitch Rack?

  • Our One Trike Hitch Rack allows you to safely transport either a Tadpole or Delta Trike/E-Trike using most standard vehicle hitch receivers.
  • The One Trike Hitch Rack (Simple Load or Standard) weighs approximately 36-38 lbs. depending on model.
  • The wheelbase is measured as the distance between the axles.
  • The Standard One Trike Hitch Rack can handle a trike weighing up to 60 lbs.
  • The one trike hitch rack can accommodate the 4″ wide tires, commonly known as “Fat Tires”.
  • The one trike hitch rack comes standard with the tilt-up feature. This allows you to tilt the rack up and out of the way when not transporting a trike.

What is the One Trike plus One Bike Hitch Rack?

  • Our one trike plus one bike hitch rack allows you to safely transport either a Tadpole or Delta Trike/E-Trike using most standard vehicle hitch receivers. plus a regular bike/e-bike.
  • The Standard one trike plus one regular bike rack weighs about 70 – 74 lbs. depending on the model.
  • The Simple Load one trike plus one bike rack weighs about 56-58 lbs. depending on the model.
  • The wheelbase is measured as the distance between the axles.
  • The one trike plus one bike hitch rack can handle a trike weight up to 125 lbs and a regular bike weight of up to 125 lbs.
  • The one trike plus one bike hitch rack can accommodate the 4″ wide tires, commonly known as “Fat Tires”.
  • The one trike plus one bike hitch rack comes standard with the tilt-up feature. This allows you to tilt the rack up and out of the way when not transporting a trike or bike.

What are the MIN and MAX bike/trike dimensions that each rack can handle?

V7.0 One Trike or One Trike Plus One Bike
Trike Wheel          Trike Wheelbase
Diameter
                      Max     Min
20”                   67”     37 ¼”
23”                   65 ½”   35 ¾”
26”                   64”     33 ¼”
29”                   62 ½”   31 ¼”
Bike Wheel           Bike Wheelbase
Diameter
                      Max     Min
20”                   52 ½”   40 ½”
23”                   51”     39”
26”                   49 ½”   37 ½”
29”                   48”     35”
V7.0 Two Bikes
Bike Wheel            Bike Wheelbase
Diameter
                      Max      Min
20”                   52 ½ ”   40 ½”
23”                   51”      39”
26”                   49 ½”    37 ½”
29”                   48”      35”

What is the One Tandem Bike Hitch Rack?

  • Our one tandem bike rack is only for a 2″ receiver hitch. If you have a 1.25″ receiver hitch, you may use a 1.25″ to 2″ adapter with caution. We suggest that if you use an adapter, you also use 2 anti-rattle bolts to remove the movement introduced by the additional joints between the rack and the receiver hitch.
  • The one tandem hitch rack does not work for Recumbent Tandems. It only works for tandems that have seat posts and both sets of pedals are behind the front wheel
  • The one tandem bike rack comes with all the straps you need.
  • The one tandem bike rack does not tilt down when the tandem is either on or off the rack. In order to access the back of your SUV you need to remove the rack. Since the rack only weighs about 27 lbs, removing the rack is very easy and takes just a few seconds.
  • The one tandem hitch rack cannot be used with a full rear fender. You need to be able to stand your tandem vertically on its rear wheel with the fender clearing the ground by 4″ in order to use this rack.
  • Watch the video on the Website for more information.

What is the Two Trike Hitch Rack?

  • The two trike hitch rack comes in models for two tadpole trikes, two delta trikes and one tadpole trike and one delta trike.
  • The two trike hitch rack can handle either a tadpole trike (two front wheels) or a delta trike (two rear wheels ).
  • The two trike hitch rack does not tilt down for access to the rear of your SUV.
  • The two trike hitch rack weighs approximately 49-57 lbs. depending on model.
  • The heavy duty model only comes in the 2″ receiver hitch model. If you have a 1.25″ receiver hitch, you may use a 1.25″ to 2″ adapter with caution. We suggest that if you use an adapter, you also use 2 anti-rattle bolts to remove the movement introduced by the additional joints between the rack and the receiver hitch.
  • The two trike hitch rack cannot be used with a full rear fender. You need to be able to stand your tandem vertically on its rear wheel with the fender clearing the ground by 6″ in order to use this rack.
  • If the combined weight of your two trikes is over 140 lbs., you will need the heavy duty rack.
  • To load your trikes onto the two trike hitch rack you need to stand the trike vertically on its rear wheel(s) and pick the trike up vertically to the bumper level and set the trike on the rack. We have designed the rack to hold the trikes vertically because you only have to lift them to the bumper level. With a horizontal rack you lift one trike to the bumper level, but you have to lift the other trike to chest level.

Shipping

  • We typically ship within 2 – 5 business days of receiving the order.

Expedited Shipping

  • If you choose expedited shipping at an additional cost, it will not reduce the time it takes for the rack to leave our factory. Expedited shipping does however reduce the in-transit time.

Warranty & Returns

  • You may return the rack for any reason within the first 15 days from receipt of the rack for a refund of the product cost provided it is packaged as received and incurs no damage in the return shipment.
  • There may be a 15% restocking charge on all returns. If you choose not to properly package the product for the return shipment, a larger restocking fee may be deducted from your refund depending on the damage.

Straps

  • Each CycleSimplex rack comes with a complete set of straps. Purchasing additional straps is not necessary, but we do recommend replacing any worn or damaged straps.